Migrate to/from SugarSync (Sync Across Folders)

What is SugarSync?

SugarSync is a cloud-storage and file-sync service that pioneered the 'sync any folder' approach in 2008 — long before Dropbox added its Smart Sync feature. Where Dropbox required you to move files into a 'Dropbox folder' to sync them, SugarSync let you mark any folder anywhere on your computer for cloud sync. That made it popular with users who didn't want to restructure their existing file organization. Pricing in 2026: $7.99/month for 100 GB, $9.99/month for 250 GB, $18.95/month for 500 GB on personal plans. Business plans start at $55/month for 1 TB / 3 users with each additional user $13/month up to 9 users. Free users get a 30-day trial with 5 GB.

SugarSync hasn't kept pace with Google Drive, OneDrive, or Dropbox on innovation in recent years — UX feels dated, mobile apps lag behind major-vendor offerings, and pricing per GB is significantly higher than Google One ($1.99/mo for 100 GB). Most active CloudsLinker use cases for SugarSync are migration scenarios: SugarSync users moving to cheaper or more modern alternatives. CloudsLinker connects via email + password authentication and runs server-to-server transfers preserving folder structure (including SugarSync's distinctive 'multiple sync roots from anywhere on your machine' organizational pattern, where applicable).

Key features of SugarSync

Personal plans: $7.99–$18.95/mo

100 GB at $7.99/mo, 250 GB at $9.99/mo, 500 GB at $18.95/mo. Significantly more expensive per GB than Google One ($1.99 for 100 GB).

Business: $55/mo for 1 TB / 3 users

$55/month for 1 TB shared across 3 users. +$13/user/month for up to 9 users. Higher per-user cost than Google Workspace Business Standard ($14/user/mo for 2 TB pooled).

30-day free trial: 5 GB

Free 30-day trial with 5 GB storage. Useful for evaluating before committing to a paid plan, but limited compared to Google Drive's permanent 15 GB free.

Sync any folder pioneer (2008)

SugarSync's distinctive feature: mark any folder anywhere on your computer for sync — no need to move files into a designated 'cloud folder'. Predated Dropbox Smart Sync by years.

No individual file size limit

No published per-file cap on paid plans. Free trial: shared file size limited to 25 MB. Paid: shared file size up to 2 GB.

Pricing unchanged for years

SugarSync's pricing has held roughly steady since the early 2010s while competitors lowered theirs (Google One, OneDrive). Per-GB cost has become uncompetitive vs major-vendor cloud — main reason for migrations off SugarSync.

Why connect SugarSync to CloudsLinker

CloudsLinker connects to SugarSync using your account email + password. The credentials are encrypted at rest with AES-256 and decrypted only inside the active transfer worker. Once connected, transfers run server-to-server through SugarSync's REST API. Use as source for migrating SugarSync content out to modern alternatives (Google Drive, OneDrive, Dropbox, S3 archive) — particularly useful when consolidating off SugarSync's per-GB-pricier plans. Folder structure preserved across the migration.

What you can do with SugarSync on CloudsLinker

SugarSync → modern cloud copy

Migrate from SugarSync to Google Drive, OneDrive, Dropbox, S3, Wasabi or B2 — useful for consolidating onto cheaper or more modern alternatives.

Runs on our servers

SugarSync transfers execute on CloudsLinker infrastructure. Useful for migrating multi-hundred-GB libraries without consuming home internet for hours.

Scheduled & incremental sync

Hourly / daily / weekly schedules. Useful for ongoing backup of SugarSync content to off-site cloud storage during a transition period.

Filter by folder, type, size

Migrate only specific synced folders, exclude files larger than the destination's cap, or back up just office documents and photos.

Common SugarSync transfer scenarios

Migrate SugarSync → Google Drive / Google One for cost reduction

Most active SugarSync use case in 2026 is migration off the platform onto cheaper alternatives. Google One offers 100 GB at $1.99/mo (vs SugarSync $7.99) and 2 TB at $9.99/mo (vs SugarSync 500 GB at $18.95). CloudsLinker copies your entire SugarSync library to Google Drive preserving folder structure — multi-hundred-GB migrations complete in a day or two.

Consolidate SugarSync → OneDrive Personal (Microsoft 365)

If you have a Microsoft 365 Personal subscription ($6.99/mo for 1 TB OneDrive), it's strictly cheaper and larger than SugarSync's 500 GB at $18.95/mo. CloudsLinker handles the migration via SugarSync source + OneDrive destination. Microsoft Office files stored in SugarSync open natively on the OneDrive side.

Off-site 3-2-1 backup of SugarSync to S3 / Wasabi

If you're keeping SugarSync but want a real disaster-recovery backup, schedule a CloudsLinker monthly incremental from SugarSync to Wasabi ($6.99/TB) or B2 ($6/TB) — far cheaper per GB than a second SugarSync subscription.

Cold-archive multi-year SugarSync content → S3 Glacier

If you've been on SugarSync since the early 2010s, you likely have years of accumulated content that's never accessed. Archive cold years to S3 Glacier Instant Retrieval ($0.004/GB) and downsize SugarSync to a smaller plan. CloudsLinker filters by modification date to identify cold content.

Migrate SugarSync Business → Google Workspace / Microsoft 365

SugarSync Business 1 TB / 3 users at $55/mo is significantly pricier than Google Workspace Business Standard (2 TB pooled / 1 user at $14/mo, =$42/mo for 3 users with 6 TB total). CloudsLinker handles the cross-cloud migration preserving per-user folder structure where applicable.

How to connect SugarSync to CloudsLinker

SugarSync uses account credentials (email + password) authentication.

Connection steps

In CloudsLinker, click Add Cloud → choose SugarSync.
Enter a display name (e.g. “SugarSync — migration source”).
Enter your email (the email you use to sign in to sugarsync.com).
Enter your password (your SugarSync account password).
If 2FA is enabled and SugarSync supports app-specific passwords, generate an app password and use that instead of your main login password.
Click Confirm — CloudsLinker validates with the SugarSync API and shows the connection ready.

2FA caveat

SugarSync’s API was designed before 2FA became standard. If 2FA is enabled and the connection fails with an authentication error, you may need to temporarily disable 2FA for the connection setup, or check if SugarSync has added an app-specific password feature on your tier.

Revoke access

To revoke CloudsLinker’s access later: change your SugarSync password from www.sugarsync.com → My Account → Settings → Change Password. The change invalidates all existing sessions including CloudsLinker’s.

SugarSync upload & download limits you should know

SugarSync’s pricing structure has held steady for years while competitors lowered their per-GB costs:

Personal plans:
- 100 GB at $7.99/month
- 250 GB at $9.99/month
- 500 GB at $18.95/month
Business plans:
- Base: $55/month for 1 TB shared / 3 users
- Additional users: +$13/user/month up to 9 users
Free trial: 30 days with 5 GB storage.
Maximum file size: no published per-file cap on paid plans. Shared file size limit: 25 MB (free trial), 2 GB (paid).
Multi-folder sync: distinctive feature — mark any folder anywhere on your computer for cloud sync (vs Dropbox’s “Dropbox folder only” model historically).
Trash retention: files deleted from SugarSync typically retained for limited window before permanent deletion.
Versioning: included on paid plans.
Hosting: US-based.
Authentication: email + password (or app-specific password if 2FA enabled and supported on tier).
Service longevity: operating since 2008.
Per-GB pricing comparison: $0.08/GB on SugarSync 100 GB plan vs $0.005/GB on Google One 2 TB plan — 16× cheaper per GB on Google at typical scale.

Sources: Cloudwards: SugarSync review 2026, Capterra: SugarSync pricing, G2: SugarSync pricing, TechRadar: SugarSync cloud storage review.

SugarSync + CloudsLinker — Frequently Asked Questions

Why would I migrate from SugarSync?

Two main reasons in 2026: (1) Pricing — SugarSync's per-GB cost is significantly higher than Google One ($1.99/mo for 100 GB vs SugarSync $7.99) and OneDrive (5 GB free, 1 TB with $6.99/mo M365 Personal). (2) Modernization — SugarSync's mobile UX, web interface, and collaboration features lag behind major-vendor cloud (Google Drive, OneDrive, Dropbox).

What's the maximum file size on SugarSync?

Paid plans: no published per-file cap. Free trial: shared file size limited to 25 MB. Paid plans: shared file size up to 2 GB. Files stored privately in your account (not shared via link) have no specific size cap on paid plans.

Are my SugarSync credentials safe with CloudsLinker?

Yes. Email + password are encrypted at rest with AES-256 and decrypted only inside the active transfer worker. Best practice: change your SugarSync password to a fresh one before connecting CloudsLinker, and change it again after migration completes — limits exposure if credentials are ever compromised.

How does the 'sync any folder' feature affect migration?

SugarSync's distinctive feature lets you mark multiple folders from anywhere on your computer for cloud sync. In SugarSync, these appear as multiple top-level 'sync folders' in your account. CloudsLinker reads all sync folders and copies them to the destination preserving the multi-root structure where the destination supports it (e.g. as separate top-level folders on Google Drive).

Does CloudsLinker work with SugarSync 2FA?

If you have 2FA enabled on SugarSync, the API authentication may require additional handling. Check SugarSync's account security settings for an app-specific password mechanism if 2FA blocks the connection. Without app password support, you may need to disable 2FA temporarily for the migration window.

How fast can CloudsLinker transfer SugarSync content?

Throughput depends on SugarSync's API performance and the destination cloud's ingress speed. Typical sustained throughput is 100–300 GB/day per connection. Multi-hundred-GB libraries complete in 1–3 days; 1 TB Business migrations in 4–7 days.

Can I migrate between two SugarSync accounts?

Yes. Connect each account as a separate cloud in CloudsLinker (each with its own credentials), then run an account-to-account copy. Folder structure transfers; sharing links don't (account-scoped).

Does CloudsLinker preserve SugarSync's multi-folder sync structure?

Yes — SugarSync's multiple sync roots (e.g. /Documents, /Pictures, /Desktop all synced separately) appear as separate top-level folders in CloudsLinker's view, and migrate as separate top-level folders on the destination cloud where the destination's structure permits.

How does SugarSync compare to Google Drive in 2026?

SugarSync: $7.99/mo for 100 GB, multi-folder sync, dated UX. Google Drive (Google One): 15 GB free, $1.99/mo for 100 GB, $9.99/mo for 2 TB, modern collaboration features (Docs/Sheets/Slides), Workspace integration. Google Drive wins on price-per-GB, ecosystem, and modernity. SugarSync's multi-folder sync is the only feature without a clean Google Drive equivalent (though OneDrive's KFM redirects Desktop/Documents/Pictures similarly).

Is this an official SugarSync partnership?

No. CloudsLinker is a third-party tool that uses SugarSync's standard API under your account credentials. Revoke access by changing your SugarSync password — invalidates all existing sessions including CloudsLinker's.

Conclusion

SugarSync was an early innovator in cloud sync (multi-folder sync from 2008) but has been outpaced by Google Drive, OneDrive, and Dropbox on price and features. The most common 2026 use case for CloudsLinker + SugarSync is migration: copying years of accumulated SugarSync content to Google Drive, OneDrive, or S3 archive at a fraction of the ongoing cost. Connect with email + password and run your migration in a few days of background transfer.

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